Bio:

Sami is the co-founder and CTO of Forethought, the leading generative AI platform for customer experience. Founded in 2017, Forethought integrates with most popular helpdesk and CRM solutions, and uses a proprietary AI engine dubbed SupportGPT™ to provide automation, agent augmentation, and advanced analytics and insights solutions. Forethought’s customers include Instacart, Upwork, Marriott, and many others. Prior to founding Forethought, Sami was a senior machine learning engineer on the LinkedIn Feed AI team. Sami received his undergraduate and graduate degrees in computer science from Harvard University. He was named to the Forbes 30u30 “Enterprise Technology” list in 2018.