Join Paul in this engaging talk as we demystify Gen AI and uncover strategic approaches for traditional retailers to navigate the ever-changing retail landscape. While Gen AI offers incredible opportunities, it comes with its set of challenges and concerns that we’ll address together. We’ll delve into the complexities of integrating AI in retail, discussing issues like data privacy, ethical considerations, and the imperative to upskill our workforce. Together, we’ll explore the vast opportunities Gen AI presents, from crafting hyper-personalized experiences to leveraging data-driven insights that can redefine customer interactions. This talk is not just about strategies; it’s a journey into understanding and harnessing the power of Gen AI, embracing its potential, addressing concerns, and ensuring traditional retailers thrive in this transformative era.