Speakers:
KEYNOTE - SupportGPT, an AI for Customer Support
Date:
Wednesday, June 21, 2023
Time:
1:15 pm
Track:
Room:
Summerlin F
Summary:
Sami Ghoche, CTO & co-founder of Forethought will talk about advancements in LLMs such as ChatGPT and GPT4 in the context of deploying them for customer service applications including automation, agent augmentation, and insights & analytics. This talk includes an overview of Forethought’s suite of products for customer service, powered by their AI engine called SupportGPT™